Cookie Policy
Last updated: 24 September 2026
1. What This Covers
This page lists the cookies and browser-storage items this website uses, what each is for, and how long it lasts. Optional items load only after you allow their category in the cookie banner. You can change your choice at any time: .
Google tags load with analytics and advertising storage denied until you choose, so no Google cookies are set before your consent. How we handle the personal data involved is explained in our Privacy Policy.
2. Necessary
Always active. The site, its forms, and your consent choice do not work without these.
| Name | Set by | Purpose | Lasts |
|---|---|---|---|
| hrs-cookie-consent | HRS (cookie and local storage) | Remembers your cookie choice so the banner does not reappear. | 180 days |
| hrs-session-id | HRS (session storage) | Links your consent record and form submission within one visit. | Until the tab closes |
| hrs_utm_*, hrs_gclid, hrs_referrer and similar | HRS (session storage) | Records which page or campaign brought you here, so an enquiry reaches the right team. | Until the tab closes |
| hrs-boot-shown | HRS (session storage) | Shows the loading animation only once per visit. | Until the tab closes |
| hrs_assist_offered | HRS (session storage) | Stops the help prompt from repeating in the same visit. | Until the tab closes |
| Cloudflare Turnstile | Cloudflare | Checks that a form is being sent by a person, not a bot. | Set by Cloudflare, short-lived |
3. Preferences
Only with preferences consent.
| Name | Set by | Purpose | Lasts |
|---|---|---|---|
| hrs_assist_snoozed_until | HRS (local storage) | Remembers that you dismissed the help prompt. | 7 days |
4. Statistics
Only with statistics consent.
| Name | Set by | Purpose | Lasts |
|---|---|---|---|
| _ga, _ga_<ID> | Google Analytics 4 | Counts visits and measures which pages are useful. | Up to 2 years |
| _clck | Microsoft Clarity | Keeps a consistent anonymous ID across visits for usage analysis. | 1 year |
| _clsk | Microsoft Clarity | Groups page views into one session recording. | 1 day |
| hrs_clarity_utm_* | HRS (session storage) | Tags Clarity sessions with the campaign that brought you here. | Until the tab closes |
5. Marketing
Only with marketing consent. A Global Privacy Control signal from your browser switches this off.
| Name | Set by | Purpose | Lasts |
|---|---|---|---|
| _gcl_au | Google Ads | Links an enquiry to the ad click that led to it, to measure campaigns. | 90 days |
6. Embedded Content
Project videos use YouTube's privacy-enhanced mode and load the player only when you press play; the preview image before that comes from YouTube's servers. The map on our contact page is embedded from Google Maps. Once loaded, YouTube and Google may set their own cookies under their own policies.
7. Contact
Questions about cookies can go to customercare@hitechrefrigeration.services.